Frequently Asked Questions

Everything you need to know about working with clinical psychologist, psychotherapist and AHPRA board approved supervisor, Dr Gill SH Walker, so you can feel informed, comfortable, and confident taking the next step.

Booking an appointment

How do I book an appointment at INPSYGHT?

By far the easiest way to book an appointment is by using our secure online booking system which shows real-time availability for appointments. Appointments can be booked online for in-person or telehealth sessions. If you’re unsure where to start, feel free to get in touch.

Where is INPSYGHT located?

We’re based in the heart of the Northern Beaches at Manly, easily reached via public transport. Our address is 6/21 Sydney Road, Manly NSW 2095. We offer both in-person sessions in Manly and telehealth appointments.  Click here for Google Maps location and click here for Apple Maps.

***If you are visiting our practice, we kindly ask that you use discretion in the public waiting area and avoid discussing personal matters, as conversations may be overheard. 

What should I expect from my first session with Dr Gill Walker?

You’ll be welcomed into a safe, confidential and non-judgemental space where I’ll do more than just listen. I start working with you in a way that’s tailored to your individual needs, helping you build meaningful insight to better understand and navigate your concerns. The first session usually involves a detailed analysis of your current situation and history. 

Book appointment here. 

What do I need for a telehealth appointment?

Join your video session from a private, quiet space where you are alone. Please ensure your device is positioned on a stable surface, that you are seated, and you have a reliable internet connection. You will be required to initiate the call at your scheduled time. Please note that I will not be able to conduct the session if you are walking, or are in a public space.  

Book appointment here. 

Do you offer after hours appointments?

Yes, I do offer after hours appointments on Monday and Thursday. I also provide telehealth therapy sessions for anyone located beyond the Northern Beaches of Sydney. Click here for real time availability.

Is the practice wheelchair accessible?

We are located on the first floor, and unfortunately do not have lift access. If this presents any difficulty, telehealth appointments are available. 

Do you offer phone/voice only sessions?

I can only offer a session via phone if we have explored all the options and there are no alternatives. In this instance you are required to initiate the call.  

Do you see children or teens?

Yes, most definitely. Support is available for children and teens mental health, development and assessments.

Do you do couples therapy?

Yes, couples therapy is available to support relationships  

Do you make home visits?

Home visits are available by special arrangement and travel time is charged at the standard APS / NDIS fee on top of the standard fee charges. Please contact me here to discuss. 

What are your opening hours?

Mon + Thu 830am - 930pm 
Tue, Wed + Fri 830am - 12noon 

Make an appointment here.

Do you provide an out of office hours emergency service?

We’re unable to offer an out of office hours or emergency serviceIf you or someone you know is in immediate danger, call  000 or go to your nearest emergency department.  We do have mental health support numbers listed on our website here which may be of assistance.

Do you have a downloadable guide to help me with the booking process?

Yes, we do. We’ve created a simple, step-by-step downloadable guide with screenshots to walk you through the booking process.

Download it here to follow along and make booking your appointment quick and easy.

Fees & rebates

How much will an appointment cost?

My fees are listed on my booking page here 

Will I be able to get a Medicare rebate for my therapy sessions? 

This will depend on whether you have a Mental Health Care Plan from your GPMedicare usually reimburses the rebate, usually within a day or two of the session 

Will I need a referral to access Medicare rebates? 

Yes, in order to claim a Medicare rebate you will need a Mental Health Care Plan from your GPhowever just to book an appointment no referral is needed. 

 Can I claim through my private health insurance? 

This depends on the extent of your cover through your private health insurer. Please check directly with your fund to confirm your cover. 

 Do you offer bulk billing?

We are a private practice and do not offer bulk billing. 

What if I have to cancel my appointment? 

Life happens and we understand that you may need to cancel your appointment. Appointments require a minimum of 48 hours’ notice for cancellation or rescheduling; late cancellations and non-attendance (no-shows) may incur the full session fee, however consideration may be given in cases of illness, particularly if an alternative appointment can be offered within the same week. 

I have a Worker's Compensation claim, why do I have to input my credit card details when booking my appointment?

Even when your sessions are part of a workers’ compensation claim, you’ll still be asked to provide your credit card details when booking. This is because coverage is subject to approval and review processes, and may not be confirmed at the time of your appointment. Providing card details simply allows the appointment to be secured, and ensures there is a backup method in place should sessions not be approved or if there are any delays in payment.

Treatments

What treatments does INPSYGHT offer? 

Dr Gill Walker specialises in evidence based psychological assessment reporting, therapy, and clinical supervision for children, adults & couples who are seeking NDIS applications, medico-legal reporting, mental health, general well-being or self development. 

What type of assessments do you do?

We carry out an extensive range of assessments including, Aptitude: IQ, Academic Ability, Giftedness 

Achievement: Literacy, Math Skills, Strengths, Weaknesses 

Diagnosis: Autism, ADHD, Dyslexia, FASD, Bipolar Schizophrenia, PTSD, Anxiety, Depression 

Please read more about assessments here. 

What type of therapy does INPSYGHT offer?

We offer a number of evidence based psychological treatments in a timely and focused manner. 

  • Resilience & Mindfulness Based Therapy 
  • Cognitive Behavioural Therapy (CBT) 
  • Transactional Analysis & Integrative Psychotherapy 
  • Couples' Work 

Please read more about our therapy here. 

Do you offer supervision and who for?

Yes I am a Psychology Board of Australia Approved Supervisor, and I supervise: 

  • provisional psychologists 
  • clinical psychology registrars 
  • general psychologists 
  • clinical psychologists 
  • qualified overseas applicants requiring transitional program
  • other mental health professionals 

You can learn more about my clinical supervision here. 

Still have a question?

Get in touch - we're here when you're ready.